FAQs

What size should I buy?

We recommend that you purchase the same size as you take in a shoe, our boots allow for wearing thicker socks.

Please see our size guides and fit information located on the product page as each product is different. This will give you the best information on how the sizes run.


Do my Lakeland boots come with a warranty?

Yes, you will have a warranty of any manufacturing defects for up to 6 months from date of purchase.


How do I look after and clean my boots?

Learn more about caring for your boots here.


How do I contact Lakeland?

If you need to get in touch with us – you can fill out our contact form here – this will go directly through to our customer service team.


How do I return my order?

You can return new, unworn or unused products within 14 days of the receipt of your order.

Please follow the steps on this page to return your order: returns procedure.


Should you get wellies in a bigger size?

We recommend buying wellington boots in your regular size to ensure a comfortable fit.


Are wellies good for walking?

Absolutely! Wellies and rain boots are fantastic for walking in, especially during those cold, wet winter months.


How long should Wellington boots last?

When looked after correctly, you can expect your wellington boots to last a long time.


How do I choose Wellington boots?

We stock both tall and short wellington boots, which are both good for their own reasons. Our tall wellington boots are our most popular wellies with a classic British look. Where as our short wellington boots are the perfect choice for gardening, countryside walks, festivals & more.


How do I look good in wellies?

Take a look at some of our styling guides here to find out how best to wear your wellies!


Are rubber boots waterproof?

Yes, with so much rain in the UK, Wellies are your best bet for outdoor footwear due to them being completely waterproof! As long as the puddle isn’t knee-deep!

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